Jira Service Management

{"xsrfToken":"42bf918810efe3597c4450df9c607ff2ec123c59_lout","branding":{"id":"1","key":"gsm","name":"Schell Games Player Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Schell Games Player Support","sharedPortalName":"Schell Games Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Schell Games Player Support","sharedPortalName":"Schell Games Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#132fd2","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/17ec9327-b424-4817-af9b-c309e20939aa/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMmQ3NWM3NS01NTc2LTRlYmUtYmUwNS00NzRiM2RiNTU4NjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE3ZWM5MzI3LWI0MjQtNDgxNy1hZjliLWMzMDllMjA5MzlhYSI6WyJyZWFkIl19LCJleHAiOjE3MzIxODUwNTMsIm5iZiI6MTczMjE4NDQ1M30.GmEQnhpNIrkFQkeCJVregJ2ir9ukSr_XXEDYsLbjk8I&client=d2d75c75-5576-4ebe-be05-474b3db55869&height=300&mode=fit","bannerMediaApiFileId":"17ec9327-b424-4817-af9b-c309e20939aa","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"gsm","projectId":11843,"serviceDeskId":1,"name":"Schell Games Player Support","description":"Please select which game you’re playing, then select the issue that best describes the reason for your message. Choosing the correct form and including as much info as possible ensures the fastest response.\nIf you’re reaching out about Among Us VR, please note that we do not handle support for the original non-VR Among Us game. Support for non-VR Among Us is available at <a href=\"https://innersloth.zendesk.com/hc/en-us\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://innersloth.zendesk.com/hc/en-us</a>.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"19","name":"Appeal a Ban","descriptionHtml":"If you have been banned from AUVR and would like to appeal the ban, please fill out this form. A member of our player support team will review your case and get back to you. Please note, at this time we will only consider appeals for bans lasting more than three days. If your Ban Appeal expires in less than three days, we will be unable to take any action in regards to lifting your ban. 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Please complete the form to get your free Steam key.\nFor information about how to redeem your free Steam key, please visit <a href=\"https://hololabchampions.schellgames.com/support/#redeem\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://hololabchampions.schellgames.com/support/#redeem</a>","callToAction":"HoloLAB Champions Key Request","introHtml":"HoloLAB Champions","icon":12818,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12818","groups":[10],"key":""},{"id":"15","name":"Marketing Inquiry","descriptionHtml":"","callToAction":"Marketing Inquiry","introHtml":"","icon":12847,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12847","groups":[1],"key":""},{"id":"82","name":"Marketing Inquiry","descriptionHtml":"","callToAction":"Marketing Inquiry","introHtml":"Puzzle Sculpt","icon":12847,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12847","groups":[19],"key":""},{"id":"52","name":"Marketing Inquiry","descriptionHtml":"","callToAction":"Marketing Inquiry","introHtml":"IEYTD3","icon":12847,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12847","groups":[11],"key":""},{"id":"44","name":"Marketing Inquiry","descriptionHtml":"","callToAction":"Marketing Inquiry","introHtml":"Lost Recipes","icon":12847,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12847","groups":[8],"key":""},{"id":"43","name":"Marketing Inquiry","descriptionHtml":"","callToAction":"Marketing Inquiry","introHtml":"UYF","icon":12847,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12847","groups":[7],"key":""},{"id":"41","name":"Marketing Inquiry","descriptionHtml":"","callToAction":"Marketing Inquiry","introHtml":"IEYTD","icon":12847,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12847","groups":[5],"key":""},{"id":"42","name":"Marketing Inquiry","descriptionHtml":"","callToAction":"Marketing Inquiry","introHtml":"IEYTD2","icon":12847,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12847","groups":[6],"key":""},{"id":"45","name":"Marketing Inquiry","descriptionHtml":"","callToAction":"Marketing Inquiry","introHtml":"Happy Atoms","icon":12847,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12847","groups":[9],"key":""},{"id":"50","name":"Marketing Inquiry","descriptionHtml":"","callToAction":"Marketing Inquiry","introHtml":"Other","icon":12847,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12847","groups":[10],"key":""},{"id":"58","name":"Marketing Inquiry","descriptionHtml":"","callToAction":"Marketing Inquiry","introHtml":"Silent Slayer","icon":12847,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12847","groups":[12],"key":""},{"id":"53","name":"Report a Bug or Crash","descriptionHtml":"","callToAction":"Report a Bug or Crash","introHtml":"IEYTD3","icon":12850,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12850","groups":[11],"key":""},{"id":"59","name":"Report a Bug or Crash","descriptionHtml":"","callToAction":"Report a Bug or Crash","introHtml":"Silent Slayer","icon":12850,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12850","groups":[12],"key":""},{"id":"83","name":"Report a Bug or Crash","descriptionHtml":"","callToAction":"Report a Bug or Crash","introHtml":"Puzzle Sculpt","icon":12850,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12850","groups":[19],"key":""},{"id":"20","name":"Report a Bug or Crash","descriptionHtml":"Please select the issue that best describes the reason for your message. Choosing the correct form and including as much info as possible ensures the fastest response.","callToAction":"Report a Bug or Crash","introHtml":"IEYTD","icon":12850,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12850","groups":[5],"key":""},{"id":"10","name":"Report a Bug or Crash","descriptionHtml":"","callToAction":"Report a Bug or Crash","introHtml":"","icon":12850,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12850","groups":[1],"key":""},{"id":"24","name":"Report a Bug or Crash","descriptionHtml":"","callToAction":"Report a Bug or Crash","introHtml":"IEYTD2","icon":12850,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12850","groups":[6],"key":""},{"id":"29","name":"Report a Bug or Crash","descriptionHtml":"","callToAction":"Report a Bug or 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Please note we are only able to provide one Steam key per copy of AUVR purchased for the Rift, and proof-of-purchase is required.\nPlease note all requests for Steam keys must be made no later than October 20, 2023 and only purchases completed between November 10, 2022 through September 6, 2023, will be honored.","callToAction":"Rift Replacement Key Request","introHtml":"AUVR","icon":12818,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12818","groups":[],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":12840,"iconUrl":"https://schellgames.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12840","groups":[],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? 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